Tuesday, December 29, 2009

I HATE YOU JETSTAR!!- Trying to get from Hanoi to HCMC

I cannot say enough how much I hate Jetstar. We had a 10 am flight to get us back from Hanoi to HCMC which got cancelled by then SIX TIMES!!! SIX!!! After having to kill a day in Hanoi that we wanted to spend elsewhere we got to the airport early, anticipating problems. They had cancelled every single flight that day until 10:45pm so we were worried it would be overbooked. We knew things would be fun when already huddled around the customer service counter were groups of people getting red in the face and yelling. Jetstar just doesn't care. Anytime you ask them something they just shrug or say "sorry". At 10:30 they make an announcement in Vietnamese. We have no idea what they just said but all the sudden everyone is on their feet and charging the check in desk. Like bulls in Spain they had fire in their eyes and were pretty close to blowing smoke out of their noses. It turns out they delayed the flight again and it was not scheduled to leave now until 3:30am. When I asked the man at the counter where the plane was and how did they know it would leave at 3:30 all he would tell me is " I don't know where the plane is but I am 90% sure it will probably most likely leave around 3:30am" Thanks Jetstar. I hate you! Meanwhile the Vietnamese were not taking this sitting down. They were all huddled around the desk and just screaming at the top of their lungs. It was over a hundred people just screaming. I could not even hear myself think. A 80 pound girl starts leaning over the counter, throwing her hands around, and threatening with her firsts. It was kind of funny. They had to call security over and lined the desk with a protective barrier of police. The airport was now closed so there were no shops and no AC on. When I asked him what we were supposed to do for water, ie.. could they arrange some, they said we could leave the airport and go back into town. I hate you Jetstar!! It was right about then that Michelle found a cleaning lady who went into a back closet where the shops stored the water for selling and bought some black market water. Don't worry parents it was sealed and fine, just probably not hers to sell. So together with the 100 Vietnamese we found little spots to sleep. Cafe booths were our spot of choice while we tried to get some shut eye.

The flight did take off until close to 3:30 and we got into HCMC just in time to have three hours to say hello to our hostel, go to the market, shower of the airport grime, pick up the clothes we had made for us and get on a bus into Cambodia.

I was tired, mad, baffled and pretty sure some rules of the Geneva Convention were broken. I HATE YOU JETSTAR!!

No comments:

Post a Comment